|
Here are some questions and answers to help you navigate the
site and learn more about how the Membership Directory operates.
Choose one of the following
question categories and then select a question in that category
to receive the answer.
1. I am not a member of the Economic History
Society but want to search the member's directory for [name of
member]. How do I go about this?
2. I am a member of the Economic History
Society and want to search the member's directory for [name of
member]. How do I go about this?
3. I have been searching for my colleague who I
know is a member but cannot seem to find him in the directory.
What do I do?
4. I am a member and want to update my details on
my member profile. How do I go about this?
5. What is my customer number and where can I find
it?
6. Why do I need to register?
7. I am a member and have visited the site before
- do I need to re-register my customer number and surname at each
visit?
8. How will I know that these have been received
successfully?
9. Will changing my details affect where the paper
copy of the society journal is sent?
10. I have noticed that there is a mistake in a
colleague's contact details. Is it possible to change this myself?
11. I have lost my address label - how do I find
out my customer number without waiting for the next paper issue
to be delivered?
12. I receive an error message when I try to search/logon/register.
What do I do?
13. I am a member and I have lost my password. What
do I do?
1.The search facility on this site is only
available for members. To enable you to use this facility,
you will have to apply for membership which is on
http://www.ehs.org.uk/join.asp
. Unfortunately you will wait to be supplied with a customer number
first, before you can register to the site.
2. In order to search for the member you are
looking for, all you need to do is enter any combination of either
name, address or research interests and click the "Search"
button. For example, if you are searching for Richard Smith using
his name, you can enter any combination of the name, such as:
Richard,
Smith,
Richard Smith,
"Richard" and "Smith",
"Richard" or "Smith"
Some members are listed with initials as their first names.
In order to search for these members, you will need to conduct
the search using only the surname as using R Smith, for example,
will not make the results any more specific. This means that
when you are searching for a member e.g Richard Smith, you
should always check all the results for R. Smith as well as
skimming the results for the full name.
You will then receive a list of all the names of members
that match your search criteria, along with the institution
where they are based. Choose the member that you were looking
for from the list by clicking on their name, and you will
then be taken to the individual page, which shows the full
member profile. If you would like to commence a new search
there is a link back to the homepage from here.
A tip for searching: as the search results will include all
members that match the keywords you have entered, it is wise
to include as much information as possible e.g. if you just
enter "Richard" you will receive results for all
the instances of Richard within the site database. This could
be hundreds. If you were to enter Richard Smith, however,
the results will be narrowed down somewhat. This is the same
for the address and the research interests information.
[Back to
top]
3.
If you receive 0 results for any particular search, you need
to click on "Conduct Another Search" and try a different
variation of keywords and you should receive some results. If
you do not, the person you are looking for may not be a member,
or might not have given permission to be shown in the Directory.
However, if you are sure they are and have given permission,
then you need to contact the electronic helpdesk at jcswebsites@oxon.blackwellpublishing.com
and we shall look into this for you.
[Back to
top]
4.
In order to access your own member profile, you will need to
sign in first and then go to http://www.ehs.org.uk/members/mdupdate.asp
You will then have access to your personal details.
[Back to
top]
5.
Your customer number is the number that appears at the beginning
of the second line of your address label which is on the paper
copy of the society journal.
[Back to
top]
6.
Members wishing to amend personal profiles have to register
because only you can access your own individual profile and
so this part of the site has been password protected to prevent
any other member or any non-member amending your personal member
profile without you knowing.
[Back to
top]
7.
No - once you have received your password, all you need to do
is re-validate this password on the logon page at each visit
and you will have access to your member profile. There is a
direct link to the logon page from the homepage.
[Back to
top]
8.
When you click "Submit", you will receive a confirmation
on screen that your details have been received successfully.
You may print this off to use as a record. If you do not receive
a confirmation on screen, you should either click back and make
sure you have entered your details correctly or you should contact
the electronic helpdesk at the email address provided with your
query and you will receive a reply shortly after.
[Back to
top]
9.
When you amend your contact details, these changes will be uploaded
back to our database but the ship-to address
will remain the same as it was before (i.e. contact details
rather than delivery details are changed). If you want to change
your ship-to details you will need to contact our Journals Customer
Services department separately at jnlinfo@blackwellpublishers.co.uk.
[Back to
top]
10.
No. Each member's profile is password protected and can only
be accessed by the member whose profile it is in order to keep
the site secure. If you do notice an error in a member's profile
whilst you are searching, please contact the electronic helpdesk
and we shall notify the member of the error so that they can
then make the changes themselves (if the member is a friend
or colleague then you may want to contact them yourself with
this information).
[Back to
top]
11.
All you need to do is contact our electronic helpdesk at
jcswebsites@oxon.blackwellpublishing.com
with your full name and your customer number request and you shall
be contacted shortly after with further information.
[Back to
top]
12.
All you need to do if you receive any form of error message
is contact the electronic helpdesk at jcswebsites@oxon.blackwellpublishing.com
(email link provided) with your query and information about
what browser and what version of this browser you are using.
You shall then receive a reply shortly after.
[Back to
top]
13.
All you need to do is enter your e-mail address to http://www.ehs.org.uk/passwordreminder.asp
and you will receive an e-mail from our techincal devision,
confiming your password.
[Back
to top]
|
